Refund Policy
Effective Date: [09-09-2024]
Thank you for shopping with Fameheld.com! We strive to provide high-quality products and services to our customers. If you are not satisfied with your purchase, we offer a 7-day refund period from the date of purchase. Please read the following policy to understand your rights and the process for requesting a refund.
1. Refund Eligibility
1.1 Timeframe: To be eligible for a refund, you must request it within 7 days from the date of your purchase. Requests made after this period will not be eligible for a refund.
1.2 Condition: To qualify for a refund, the product or service must be unused, undamaged, and in the same condition that you received it. For digital products, the content should not be downloaded or accessed.
1.3 Proof of Purchase: You must provide proof of purchase, such as an order number or receipt, when requesting a refund.
2. How to Request a Refund
2.1 Submission: To initiate a refund, please contact our customer support team at [email protected] & you can also contact to the same email and phone number from where the account is delivered to you with the following information:
- Your order number
- The date of purchase
- A brief explanation of the reason for your refund request
2.2 Processing: Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If approved, we will process the refund to your original payment method within [Insert Number of Days] business days.
3. Refunds and Exceptions
3.1 Partial Refunds: In some cases, partial refunds may be granted for partially used or damaged items, at our discretion.
3.2 Non-Refundable Items: Certain items or services may be marked as non-refundable or may have specific conditions attached. These exceptions will be clearly stated at the time of purchase.
3.3 Processing Fees: Refunds may exclude any processing fees or charges that were incurred during the transaction.
4. Contact Information
For any questions or concerns regarding our refund policy or to request a refund, please contact us at:
Fameheld.com
Email: [email protected]
WhatsApp: +1 (937) 670 8563
5. Changes to This Policy
We may update or modify this refund policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.